Any order placed through the site www.healthylab.ro has contractual value.
HealthyLab delivers products all over the world. We carefully check each order and make sure that it matches the order you placed.
Termen de livrare
Delivery will be made within 5-7 working days of order confirmation, except on Saturdays and Sundays, as well as public holidays.
The products / services will be sent to you via email, whatsapp or zoom.
If we can help you with other information, please contact us.
Payment by card – Mobilpay – payment by card is made after accessing the order completion page and will be made on a new, secure page.
Select the product you want to purchase by clicking on the “Buy” button.
Enter your personal data.
This information is necessary for the correct processing of the order you place. Personal information is not transferable to third parties, neither Shapes by HealthyLab nor Netopia. Please fill in the correct form and indicate the legal entity to which the invoicing and delivery will take place. The email address is very important because the information related to the purchased service will be sent via email.
Once you’ve chosen your payment method, you’ll be redirected to the secure payment processor site where you’ll enter your payment card details. For these types of payments you will benefit from bank security such as 3-D secure for online trading guaranteed by Netopia. Shapes by HealthyLab guarantees that it does not store or use your card data.
If the card transaction was successful, you will be redirected back to the site on the page of our site where a thank you message will be displayed for the order placed for one of our products.
Did you order from us and the product does not suit you? Money can be refunded on one condition.
If you wish to cancel the purchased products / services and receive your money back, the refund will only be made if the products / services have not been sent to you by email / whatsapp / zoom. The refund period will be 5-7 working days from the date you filled out the return form.
For the return form, please click here.